What is Collaborative Knowledge Management
Collaborative Knowledge Management—that is, the sharing of intelligence across the enterprise and with partners—is rapidly taking hold in the business community. In today's competitive global business environment, making sure that the right data gets to the right place at the right time is often the difference between success and failure. Teams exist as groups of individuals, rather than as teams working collectively on common problems. Teams have become overburdened with administrative tasks and the explosive growth of available data is overwhelming teams to miss important pieces of information available to advance their findings. The key problem that Ardenno solves is in making today's business more productive and more knowledgeable.
Download the Employee
Organizations are increasingly looking at ways to preserve knowledge retained by individuals, both as a means of creating a larger pool of data for improved performance and ensuring the data's existence when employee's leave. Ardenno is an excellent example of an Enterprise 2.0 technology that helps enable you to "Download the Employee" knowledge with a streamlined process.
Poor usability plagues many document management initiatives. For example, end users resist changes to their daily routines or the users are required to input too much metadata, which is painstaking and time-consuming. Any one of these drawbacks contributes to poor usability. For one director at a high-tech manufacturer, these issues spelled disaster for their document management initiative. "It was so unusable. Eleven metadata fields! We just stopped using it altogether and started managing our documents on our workstations, another file share, anything to avoid having to use the system."
